02Services

From first idea to running agent.

We don't hand over a toolkit and wish you luck. TekAI delivers the full journey — finding the right process, building the agent, wiring it into your systems and operating it in production.

How we deliver

Four services, one accountable partner.

01

Strategy & discovery

We start where the value is, not where the hype is. In a short discovery phase we map your processes, quantify volumes, effort and error cost, and identify where an agent pays off first. You get a prioritised roadmap with a business case per use case — including the ones where we advise against automation. The result is a decision you can defend: which process, what outcome, what cost, what risk.

02

Custom agent development

When an off-the-shelf blueprint isn't enough, we build the agent your process actually needs. Our engineers design the workflow, the tool integrations, the prompts and the evaluation suite as one system. Every custom agent is developed against a test set drawn from your real cases, so quality is measured before go-live rather than discovered after. You own the specification; we own making it work.

03

Integration & deployment

An agent is only useful once it is wired into your daily operations. We connect it to your systems through governed, least-privilege access, set up the guardrails and escalation paths with your team, and run a supervised pilot on live work. Rollout is gradual by design: the agent earns autonomy step by step as its measured performance justifies it.

04

Managed operations

Models change, processes drift, edge cases accumulate. Under a managed-operations agreement we monitor your agents continuously, review escalations and quality samples, retrain and update where needed, and report on outcomes in plain numbers: resolution rate, quality, cost per task. You get a service level, not a science project.

2–4
Weeks from kickoff to a working pilot
SLA
Managed operations with clear guarantees
CH
Swiss-based delivery, privacy first